Processing Time
Orders are prepared before shipment and may require 1–3 business days depending on volume.
KOSSR linen clothing brand focused on breathable fabrics, timeless silhouettes, and effortless style for slow, natural living.
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HELP CENTER
Linen Clothing Shipping Policy
Find details about order processing, shipping timeframes, international delivery, tracking, customs information, and what to do if your delivery is delayed.
Order ProcessingDelivery TimelinesTracking Support
Shipping Time
Delivery estimates vary by location and selected shipping method at checkout.
International Shipping
Many destinations are supported, with options shown during checkout where available.
Tracking Updates
Tracking information is sent by email after the order has been dispatched.
On This Page
- Processing Time
- Delivery Estimates
- Tracking
- International Shipping
- Duties & Taxes
- Delays
- FAQ
Before Shipment
Order Processing Time
All orders go through a processing stage before they are shipped. Processing time includes order verification, packing, and preparation for handoff to the carrier.
While many orders are prepared quickly, processing times may vary depending on order volume, holidays, promotional periods, or product availability.
- Orders are not usually shipped the same moment they are placed
- Processing time may take 1–3 business days or longer during busy periods
- You will receive shipping confirmation after dispatch
After Dispatch
Estimated Delivery Times
Delivery estimates depend on destination, carrier, customs handling, and the shipping method selected during checkout.
Domestic Shipping
Orders shipped within the same country or region may arrive faster depending on final destination and carrier coverage.
International Shipping
International orders typically require more transit time due to customs handling and longer shipping routes.
Express Options
If express shipping is available, it will usually be shown during checkout with its estimated delivery timeline.
Wait for Review
Once the return arrives and is approved, your refund or exchange will be processed accordingly.
Delivery Estimate Reminder
Delivery windows are estimates only and are not guarantees, especially during peak seasons or international customs processing.
Order Tracking
Tracking Your Shipment
Once your order has been dispatched, a confirmation email will usually be sent with tracking details. That tracking link is the best place to check delivery progress, movement updates, or the most recent carrier status.
- Tracking is usually shared after shipment confirmation
- Carrier scans may take time to update after label creation
- Tracking status can sometimes pause during customs or hub processing
If Tracking Hasn't Updated
In some cases, tracking may not refresh immediately. Please allow a short period for the carrier system to update before assuming the parcel is delayed.
Global Delivery
International Shipping
We support shipping to many international destinations. Availability depends on your country, carrier service coverage, and checkout eligibility. Final shipping methods and prices are shown before payment.International deliveries may take longer than domestic shipments and can be affected by customs inspections, local import procedures, or region-specific carrier conditions.
Check Destination Availability
Shipping availability is usually confirmed during checkout based on your country and address details.
Contact Support
Customs May Add Time
International orders may move more slowly if customs review or import procedures add extra processing time.
Learn More
Tracking Still Matters
Use your tracking link for the most accurate transit updates after the parcel leaves our fulfillment process.
Track Order HelpRefund Note
If you believe your refund is takinglonger than expected, please contact support with your order details and return reference
Import Charges
Duties, Taxes, and Customs Fees
Depending on your destination country, customs duties, VAT, or other import-related charges may apply. These charges are often determined by local authorities and may not always be included in the original checkout total.Customers are generally responsible for reviewing local import requirements before placing an international order if they are unsure how duties or taxes are handled in their region.
Please Note
Customs rules differ by country, so the exact import fees and handling process may vary based on your location.
Unexpected Issues
Shipping Delays
Occasionally, delays can happen due to weather, customs inspections, peak shopping periods, carrier backlogs, or address issues. While we work to keep shipping as smooth as possible, some delays are outside direct control once the parcel is with the carrier.
- High-volume periods may increase both processing and transit time
- International customs can create additional delays
- Incorrect or incomplete addresses may affect delivery timing
- Carrier disruptions can influence regional delivery speed
Need Help With a Delay?
If your tracking has stopped updating for an unusual amount of time, contact support with your order number and tracking information.
FAQ
Frequently Asked Questions
- Why Is My Tracking Not Updating? | KOSSR Shipping HelpLearn why your KOSSR tracking may not be updating, including label created status, carrier scans, customs clearance, international transit, delivery delays, and what to do if tracking stops updating.
- How Do I Track My Order? | KOSSR Shipping & Delivery HelpLearn how to track your KOSSR order, where to find your tracking number, what tracking statuses mean, why tracking may not update, and what to do if your package is delayed or marked delivered.
- When Will My Order Ship? | KOSSR Shipping & Delivery HelpLearn when your KOSSR order will ship, how order processing works, when tracking information is sent, why shipment may be delayed, and what to do if your linen clothing order has not shipped yet.
- How Long Does Shipping Take?Standard shipping usually takes between 5–15 business days depending on destination country.
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Still Have a Shipping Question?
If you need more help with delivery timelines, tracking, address issues, or international shipping details, our support team is here to help.
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KOSSR linen clothing brand focused on breathable fabrics, timeless silhouettes, and effortless style for slow, natural living.